Customer feedback

We take pride in absolute customer satisfaction

Are you among the many who have fallen in love with the process of building with Vantage Building Group?

Our award-winning, hard-working team regularly goes above and beyond to deliver superior customer service and ensure every little detail is just right. Always aiming to foster positive relationships with our customers during every new home build, we place emphasis on absolute satisfaction.

Because we’re proud of our enviable reputation among home builders on the Sunshine Coast and North Brisbane, we love receiving customer feedback that confirms our dedication to excellence. If you’ve enjoyed building with Vantage Building Group and are thrilled with your new home, please be sure to go ahead and leave us an online review.

 

In Their Words:

Our build with Vantage has been seamless from meeting Nicci, Sales Manager who was so personal and really worked with us including all the changes we made, nothing was too much trouble. Our colour consult with Suriya was awesome, really enjoyed the experience and we left with a beautifully packaged box of samples. Bonus that it was local to our build and didn't have to travel far! Chris our building supervisor is a Top Man he's very experienced, really approachable, great communication. We are so impressed with our build. This is our first time building and we heard horror stories from friends who used large scale builders, and have to say we hit the Jackpot with Vantage everything has been so personal, which means they really do care and that's important to us. Vantage have met every deadline so far which is amazing. Thank you Sherri, Nicci, Suriya & Chris you are an absolute credit to Vantage.

- Paula Ball

We engaged Vantage to build a duplex for us. The whole process from initial concepts to plans, construction, handover was seamless. Communication thru out the build was very good. Having products & colour consultant in house made everything simple. Had a couple of very minor issues post handover which were attended to straight away. Overall, a very positive experience. Would use & recommend Vantage again if we were to build a similar project.

- Lyall Barr

Purchased a unit that Vantage built in Maroochydore, exceptional quality and attention to detail. Interiors are perfect. Great build. Would highly recommend for any residential or commercial build. Excellent service and care for the customer.

- Fred

Vantage Building Group – Great Quality and Value for Money! Having just completed the 3. Vantage home over the last 3 years here at the Sunshine Coast, my family is about to build our 4. Vantage Building Group home. Vantage Building Group has been a dream to build with, offering interesting floor plans, generous inclusions, reasonably priced upgrades, high quality standards and finishes alongside excellent advice and guidance right through the building process. Every visitor coming to one of these houses has commented on the clever layout and the quality work and finishes. Nicci Hourn, the sales manager, is very approachable and highly talented. Nicci does wonders combining your ideas and budget with the requirements of the estate and your particular block. For us, Nicci's recommendations have achieved very satisfying results. The site supervisors (our most recent site supervisors were Ben Underwood and Chris Mosterd) were very friendly, enthusiastic and always ready to go out of their ways to be helpful. As an extra bonus, the team of expert trades people managed to complete each house several weeks ahead of schedule. Vantage Building Group uses an outside assessor for “defect hunting” at the time of practical completion. These “Sherlock Holmes” guys with their magnifying glasses are extremely strict and are marking the smallest of painting imperfections or scratches etc. due for rectification before re-inspection at the time of the house handover. At handover, these assessors have commented to me on the high-quality workmanship of our houses. Apart from a couple of tiny defects, which were readily eliminated, we did not experience any problems with any of the 3 houses. Instead, we were handed wonderful living spaces for family members to move into. Thank you, Vantage Building Group teams – we will be back!

- Rosie Balko

We have used a few builders in the past, but keep coming back to Vantage Homes. The overall build quality and finished product is just so much better. The pre-build process is also better than most other builders we have used. Loads of flexibly within house design and inclusions. If you are unsure just look at other homes after a few years and then compare them to a Vantage Homes. Also never had any issues with the maintenance after the build. Any issues we had in the past were addressed to our satisfaction.

- Steffen

Outstanding build quality.

- Nuwan Fernando

We are so happy with our new Vantage home! Beau and Kalena were always so friendly and easy to deal with! No question was too silly, no request too big or small! Thank you for building us our first home - we can’t wait to make many new memories in it!

- Grace Glister

Cannot recommend the team at Vantage Homes enough! Graeme and Mick were amazing site supervisors and completed the build 3 months ahead of schedule even during a Global Pandemic. The full turn key package and standard inclusions are unbeatable and the quality of the build is fantastic. I’m so in love with my new home! Thank you Vantage!

- Lyana Rossow

We are building with Vantage homes in Aura. Waiting for our home to start. We have to thank Sarah in the Aura display village for a very enjoyable journey. She has cared, responded to all our queries no matter how small, contacted us in regard to the house plans & contract until complete. Kalena & Suriya were very helpful in the office of Vantage Homes. Thankyou.

- Gill Rayner

Built my first home with Vantage, super easy to communicate with, was a great experience start to finish.

- Benjamin Bramford

The job was well done, within the timeframe. Beau is very professional in his work and very easy person to talk to. He explained everything to me on day one when I first met him till he handed over the key to me. Thank you Vantage Homes Qld.

- Janet Thavung

Smooth transaction from start to finish. This is our second build but our first time with Vantage Homes. When we went for the practical completion, we were amazed on the quality of work done. Beau and Kassandra really did a good job! We will definitely get them for our future projects!

- Veronica Misa

The inclusive features are great no extra to pay .so easy to deal with from angela at harmony display.to beau our foreman on site great additude and professional trades persons.

- Gail-anne McCabe

My partner and I just finished building our first home with Vantage and it’s been a great experience from start to finish! We built our home based on the Cotton Tree display home and it’s such an amazing result. We dealt with several wonderful people from Kane in sales, Trudi from the design team, Shawnee in contracts and Graeme our site supervisor. They were always available for any questions and helped us every step of the way. Graeme has an incredible eye for detail and made sure everything was absolutely perfect and up to his and our standards before handover. The standard inclusions are beautiful and we couldn’t be more happy with our new home, would definitely recommend Vantage!

- Holly Thompson

Very easy, professional experience. Sue and Shawnee in the office were fantastic, they really made me feel like my house was the be all and end all! Graeme is lovely, very thorough and super nice. I highly recommend and would definitely use Vantage if building again.

- Toni Maree

We built our first home with Vantage Homes and they made the process very easy and seamless. A big shout out to Ian, who handled the sales, Shawnee and Sam, who handled the contracts and admin and specially to Beau, who was our very accomodating with managing the build!

- Justin Balina

It has certainly been an experience and journey. And now I will be moving into my new home and starting a new chapter of my life. Many thanks to Alex in the initial purchase and design, Dion my site supervisor and Dave my construction manager. Also in the later stages, Jason my finishes foreman. We all succeeded in producing a classy home. And finally many thanks to the girls in the office, namely Alita. Vantage has succeeded in completing the task and achieving the goal of building my new home … many thanks! I will enjoy the “bubbles” once I’m settled and have the housewarming.

- T. Trim

Smooth build process and kept up to date by our site supervisor. Very happy with the quality of our home. Really enjoyed picking out the colours of everything and making it our own.

- N. Hill

Such a positive experience building our beautiful new home with Vantage ! From our salesman, Brad , admin staff and Graeme our building supervisor, nothing was too much trouble ! Very helpful all the way along. We are so thrilled with our terrace house and would definitely recommend Vantage to build your new home!.

- Margaret Herron

We had a very positive overall experience building with Vantage Homes. From the sales agent to final handover with our building manager, everything was done professionally and above expectations. We would build with them again. Our sales agent Angela was very helpful and upfront with everything. She took the time to explain everything that was included in our package and genuinely cared that we chose the right home to suit our needs. The office/admin ladies were very accommodating and kept us updated if things changed. The building manager Graeme ensured every detail was perfect the whole step of the way. His team member Ben also went above and beyond to ensure a professional finish was completed to both inside and outside of our house. Thanks again for a wonderful and memorable build process.

- Jase Fichera